Paystro offers an innovative online money transfer service that enables you to send money and make payments internationally, fast and securely.
We are currently available in the United Kingdom for money transfers and payments to Nigeria. Sign up to get notified when new countries are available!
Paystro enables you to securely send money to recipients or make international payments through your bank accounts, bank cards or digital wallets. Our mobile and web apps support sending money directly to recipient bank accounts or mobile money wallets.
The currencies currently supported by Paystro are the Pound Sterling (GBP) and Naira (NGN). We will be adding several other currencies soon. Sign up to stay updated!
Yes, individuals must be 18 years or older to use Paystro.
Paystro currently offer transfers to bank accounts and mobile money wallets. Going forward, we will make as many payout methods as possible available in destination countries including cash pick-up where available.
Easily add and manage recipients on Paystro by clicking on "Beneficiaries" on the “Profile” section of your account, and providing their bank name and account number. This allows you to save their details for quick and convenient future transactions.
Yes, Paystro prioritise the security and privacy of your personal and financial information. We are committed to protecting and respecting your privacy and personal data in compliance with the United Kingdom General Data Protection Regulation (GDPR).
At Paystro, we strive to ensure fast transfers, with most transactions being completed within a few seconds. However, certain factors beyond our control, such as local banking procedures in the destination country, time zone differences and the payout method selected may affect the overall transfer time. No matter what, we will keep you updated every step of the way!
Yes, you can view and track your transactions on the Paystro mobile and web apps. We keep you updated on every step of the process until the payment is completed.
Once a transaction has been initiated and processed successfully, it is not possible to cancel or modify it. This is because Paystro strive to complete transfers promptly to ensure efficient and timely delivery of funds. It is important that you carefully review all transaction details before confirming the transfer to avoid any errors or discrepancies
Yes, you can ask our Customer Support Team any questions that you have or to flag any issues. The best way to do this is on our mobile and web apps. Our dedicated team is committed to providing timely and helpful assistance and will answer you in real time where possible.
The Paystro Marketplace is a feature on the platform where users can buy, sell or trade currencies directly with other users. Paystro Marketplace makes currency exchange easy by connecting people who want to buy and sell directly. You can create an offer to buy or sell currency at a rate you like.
With Paystro Marketplace, you get competitive rates because they are set by other users, along with the freedom to exchange your currency at the rate you prefer.
If you're a customer exchanging GBP for NGN to send to someone in Nigeria, you won't be charged any fees. For traders using the platform, there may be a small fee for the escrow service. This fee is typically a percentage of the amount you are exchanging.
To access the Paystro Marketplace, simply log into your Paystro account and navigate to the "Marketplace" section, where you'll find available traders and their trade offers with their preset exchange rates for you to pick from.
While on the Paystro Marketplace, you’ll find varying exchange rates from traders you can pick from. Once you find a suitable offer, you can initiate a trade by clicking on “Select offer” to select an exchange rate that meets your requirements. The system will guide you through the steps to complete the transaction securely.
Contact support through any of the channels available to get started as a trader on Paystro Marketplace. You have to be a verified trader to create a trade on the Paystro Marketplace.
